At Lasercart.co, we are committed to providing a seamless and reliable shipping experience for our valued customers. Please take a moment to familiarize yourself with our Shipping Policy to ensure a smooth delivery process.
1. Order Processing:
- Once your order is placed, our team will promptly process it.
- Please allow up to 2 working days for order processing before shipment.
2. Shipping Methods:
- We offer a range of shipping methods to suit your needs.
- The available shipping options will be displayed during the checkout process.
3. Shipping Rates:
- Shipping rates are calculated based on the selected shipping method, the destination, and the weight/size of the package.
- You can view the estimated shipping cost during the checkout process.’’
- Shipping charges have to be borne by you and will not be refunded. If you receive a refund, the cost of to and fro shipping will be deducted from your refund.
4. Shipping Time:
- The estimated shipping time may vary depending on the shipping method selected and the destination.
- Once your order is shipped, you will receive a confirmation email with tracking information, allowing you to monitor your shipment’s progress.
- After dispatch, we deliver your order to the metro areas in 3-5 working days. We deliver in 4–8 business days to the remaining cities. The delivery period for remote and rural areas is up to 10 days.
- Public holidays, bank holidays and national holidays along with the weekends are not considered working days. Shipping will not generally be available on these days.
- Express delivery options would be made clear at the time of checkout if they exist. The method of shipment will also affect the delivery time. The timelines listed above are typical for air shipments. Delivery by road will require an additional 2-4 days, depending on the location.
5. Delivery Destinations:
- We ship our products to numerous nations. Please ensure that you provide accurate shipping information to avoid any delivery issues.
6. Delivery Delays:
- While we make every effort to ensure timely delivery, please be aware that unforeseen circumstances or external factors may cause delays. We appreciate your understanding and patience in such situations.
7. Customs and Duties:
- International shipments may be subject to customs duties, taxes, and fees, which are the responsibility of the recipient. Please check with your local customs authorities for more information.
8. Shipping Notifications:
- You will receive email notifications to keep you informed about your order’s status, including order confirmation, shipment tracking, and delivery confirmation.
9. Receiving Your Order:
- Please ensure someone is available to receive the package at the delivery address. It may require a recipient signature upon delivery in some cases.
- If the package arrives damaged, please contact our Support Team as soon as possible for assistance.
10. Contact Us:
- If you have any questions, concerns, or require further information regarding shipping, please do not hesitate to reach out to our Support Team.
- We are dedicated to delivering your laser systems and consumables with care and efficiency. Thank you for choosing Lasercart.co for your laser system needs.